Policy Certificate Policy Quality & environment / Policy Malte works continuously with quality, sustainability and social responsibility. Our guidelines describe how we approach these matters. Quality policy Malte’s primary goal is to always achieve the best possible quality in products, services and support. Providing high quality solutions for fuel and vehicle wash is a constantly active priority for us. Malte strives to continually maintain, develop and strengthen its position as a leading company in the industry. This will be achieved by: Meeting quality requirements for our products Continuously developing and improving our operations Developing efficient production processes and seeking optimised technical solutions to ensure our customers that Malte remains the best supplier option Maintaining a high level of service Fostering a corporate culture that promotes employee development Sustainability policy Our goal is to act responsibly to encourage and educate our employees and subcontractors and engage them in sustainability work through environmental, health and safety measures. We aim to achieve a high level of health and safety through safe working practices and by complying with legal safety requirements. We constantly strive for the safe use, handling, storage and transport of all items, tools, and substances used, for customers at all levels. Malte provides its employees with the information, training, education and supervision required to promote the health and safety of all involved individuals and to reduce environmental impact. Malte’s sustainability goals Maintain a high standard of health and safety at all relevant locations Encourage active participation from company employees at all levels to improve health, safety and sustainability performance Constantly review and improve safety conditions and environmental waste management Prevent pollution and protect the environment by adhering to established policies Minimize waste and the use of energy, water and other natural resources in our operations Strive to provide sustainable and climate-positive solutions in all activities Policy for social responsibility At Malte, we integrate our values into all our business operations to meet the expectations of our stakeholders. Our stakeholders include customers, employees, suppliers, the community and the environment. We view our social, economic and environmental responsibility to our stakeholders as an integral part of our business, and we strive to demonstrate this responsibility through our actions. We take all feedback from our stakeholders seriously and aim for an open dialogue to ensure we meet the objectives outlined in this policy. We communicate openly and honestly about our strategies, goals, results and activities to our stakeholders in our ongoing commitment to sustainable development. The responsibility for implementing this policy lies with all employees in the company. Our partnership focus We work to ensure strong business development while maintaining our values of integrity, partnership and impartiality in relation to our stakeholders. We are happy to support the development of our external stakeholders through shared best practices. Our agreements are formulated with clearly defined, agreed-upon terms and conditions and grounds for collaboration, to protect against unfair business practices. We encourage our suppliers and contractors to adopt responsible business policies and practices. We promote and support a positive dialogue with our local actors. We record and resolve customer complaints in accordance with our high standards of good service. We implement an equality policy for all employees and offer clear and fair employment conditions and development opportunities. We maintain a clear and fair renumeration policy for our employees and offer forums for career counseling and opportunities for influence. We provide a safe work environment where all employees, regardless of nationality, ethnicity, religion, gender or age, are treated with respect and without any form of sexual, physical, or psychological harassment. We offer and maintain a clean, healthy and safe work environment. We actively develop our sustainability policy as part of our business operations.
